Last Updated: October 16, 2025
- Introduction
Welcome to Ambrocks Lumina. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our home products.
- Information We Collect
2.1 Personal Information
When you make a purchase or create an account, we collect:
- Name and contact information (email address, phone number)
- Billing and shipping addresses
- Payment information (processed securely through our payment providers)
- Order history and preferences
2.2 Automatically Collected Information
- IP address and browser type
- Device information and operating system
- Pages visited and time spent on our site
- Cookies and similar tracking technologies
- Referral sources
- How We Use Your Information
We use your personal information to:
- Process and fulfill your orders
- Communicate about your purchases and shipments
- Provide customer support and respond to inquiries
- Send promotional emails about new products and special offers (with your consent)
- Improve our website functionality and user experience
- Prevent fraud and enhance security
- Comply with legal obligations
- Information Sharing and Disclosure
We do not sell your personal information. We may share your information with:
4.1 Service Providers
- Payment processors for secure transaction handling
- Shipping companies to deliver your orders
- Email service providers for communications
- Analytics providers to improve our services
4.2 Legal Requirements
We may disclose information when required by law, to protect our rights, or to comply with legal processes.
- Data Protection and Security
We implement industry-standard security measures to protect your information:
- SSL encryption for all data transmission
- Secure payment processing through PCI-DSS compliant providers
- Regular security audits and updates
- Restricted access to personal information
- Secure data storage systems
- Your Rights and Choices
You have the right to:
- Access and review your personal information
- Correct inaccurate or incomplete data
- Request deletion of your personal information
- Opt-out of marketing communications
- Disable cookies through your browser settings
- Object to processing of your personal data
- Cookies and Tracking Technologies
We use cookies to:
- Remember your preferences and shopping cart
- Analyze site traffic and user behavior
- Personalize your shopping experience
- Deliver targeted advertising
You can control cookies through your browser settings, though this may affect site functionality.
- Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing any information.
- Children’s Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
- International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
- Data Retention
We retain your personal information for as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with legal obligations
- Resolve disputes and enforce agreements
- Updates to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with a revised date. We encourage you to review this policy regularly.
- Contact Us
For questions about this Privacy Policy or to exercise your rights, please contact us at:
Ambrocks Lumina
Email: privacy@ambrockslumina.com
Phone: +92 314 6225435
Address: Fazeelat Town Rahim Yar Khan
By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.